
A thermal drone inspection finds cracked cells, hot spots and dead strings in your solar panels without anyone setting foot on your roof. NG Elec's full thermal inspection is normally $750, and in hail season we do a home hail check for $149.
We'll call you within one business day. Need us sooner? Call 0425 322 552.
A thermal drone inspection flies a heat camera over your solar panels while they're working. Damaged or faulty cells run hotter and show up straight away. NG Elec uses a DJI Matrice 4T flown by a CASA-licensed pilot, pairs it with a zoom check of every panel and gives you a written report. Full inspections are normally $750; the hail-season home check is $149.
Is this you?
Micro-cracks don't show from the ground, and the damage often doesn't show in output for months.
Your app shows less than usual for the weather and you can't see why.
Thermal and zoom images give your insurer clear evidence of what's damaged. See solar insurance repairs.
On a commercial roof in Gawler, built-up dirt overheated the cells until they burnt, and the whole system needed replacing. Regular cleaning and checks would have caught it.
Know the condition of the solar before you sign.
Pricing
A thermal drone scan of a home system after a storm, with photos of anything we find.
Our normal price for a full thermal drone inspection with a written report.
What we do
A healthy panel runs at an even temperature. Damage, faults and bad connections run hotter, and the thermal camera picks that up straight away.
Micro-cracks you can't see with your eyes show up as hot spots once the panel's working.
Overheating cells lose output and can damage the panel over time if they're left.
A dead bypass diode shows as a hot section of a panel. A whole row at a different temperature isn't producing.
Hot connectors and junction boxes are a fire risk worth catching early.
Built-up grime makes cells overheat and, left long enough, burns them. Regular cleaning prevents it.
The drone's zoom camera checks every panel up close for visible damage too.



“the install was organised and implemented in a very efficient, professional and safe manner.”David, Jul 2023 · verified review on SolarQuotes
How it works
Call 0425 322 552 or send the form. Faults only show as heat when panels are producing, so we book clear days around the middle of the day.
Our CASA-licensed pilot flies a thermal and zoom inspection. For a typical home the flight itself is short.
A panel map, flagged panels with thermal and zoom images, temperature readings and our recommendation: clean, repair or replace, and how urgent.
If we find damage, we explain it and quote the repair or replacement. We already do insurance work, so we can take it from there.
Pricing
A full thermal solar inspection is normally $750. For hail season we've dropped it to $149 for homes, so you can find out for sure after a storm.
Real work
FAQ
Our full thermal inspections are normally $750. In hail season, a home hail check is $149. Commercial and regional inspections are quoted on system size and location.
Not usually. We need clear access to fly near your property and a sunny day so the panels are working. We'll confirm the time with you before we come.
Faults only show as heat when the panels are producing power. We book inspections for clear days, around the middle of the day.
The report includes thermal and zoom images of each fault, the inspection conditions and a licensed electrician's recommendation. That's the kind of evidence insurers ask for, but the decision on your claim is always theirs.
Yes. Our pilot is CASA-licensed and flies to CASA rules on every job.
Hot spots across a commercial roof. Built-up dirt had overheated the cells until they burnt, and the whole system needed replacing. Regular cleaning and checks would have caught it before it got that far.
Thermal shows faults that affect how a panel heats up. Some very fine cracks don't show until they start affecting output, which is why we pair it with a close-up zoom check of every panel.
We explain what we found and quote the repair or replacement. If it's storm or hail damage, the report and quote can go straight to your insurer. Our hail damage guide covers the claim side.
Free quote
Tell us where you are and what's going on. We'll call to lock in a sunny day. The $149 price applies to homes; commercial and regional inspections are quoted.
A local consultant calls within one business day to ask a few questions.
We look at your roof, bills and switchboard, using satellite and drone imagery where it helps.
Clear pricing with rebates already taken off. No pressure, no call centre.
We'll be in touch within one business day.
Also from NG Elec
Call the team on 0425 322 552, Monday to Friday, 8am to 5pm.