Do you fix solar systems installed by other companies?
Yes, including systems where the original installer has gone out of business or stopped answering the phone.
My solar isn't producing. What should I check?
Check the inverter screen or app for error messages, and that the solar isolators and the solar breaker in your switchboard are on. If it's still not working, call us. Please don't get on the roof to check. Damaged panels can still carry live current.
How often should solar panels be serviced?
It depends on your site. Panels near the coast, farms, dusty roads or trees, and low-tilt panels, build up grime faster and need more attention. On a commercial roof in Gawler, built-up dirt overheated the cells until they burnt, and the whole system needed replacing. Regular cleaning and checks would have caught it. Our guide on when to schedule solar maintenance has more.
Can a thermal drone find faults I can't see?
Yes. Damaged and faulty cells run hotter, so they show up on the thermal camera even when the glass looks fine. We pair it with a zoom check of every panel and give you a written report.
How much does an inverter replacement cost?
On typical NG Elec jobs in 2026, replacing an inverter is about $1,800 to $2,200 incl GST. If we need to find the fault first, a solar inspection and report starts from $220. Every quote is free and itemised. See our price guide.
Is it worth repairing an old system?
Sometimes. If it's a single failed part, a repair usually makes sense. If the inverter's dead and the panels are small and old, an upgrade might be better value. We'll tell you straight which way we'd go.
Do you do insurance work?
Yes. We assess and repair storm, hail and impact damage and give you a report and quote for your insurer. In hail season, our $149 thermal hail check is the quickest way to find out what's damaged.
What hours do you work?
Monday to Friday, 8am to 5pm. Call 0425 322 552 or send the form and we'll book a time that suits.
